Common questions and support documentation

Frequently Asked Questions

29 articles

Setup

Start here for plugin installation and license activation

7 articles

Settings

All configuration options found under the Settings menu item

10 articles

Commerce

All settings found under the Commerce menu item. Platform, CRM, and user dashboard.

14 articles

Payment Gateways

Settings for each supported payment gateway

17 articles

Projects

All options found under the Projects menu item. How to create and manage projects.

8 articles

Orders

Transaction history, pre-authorization processing, and order data exports.

2 articles

Products

Product creation, management, upgrades, digital products, and project linking.

8 articles

User Linking

Settings found under the User Linking menu and methods for handling user access.

2 articles

Troubleshooting

Troubleshooting menu and common troubleshooting solutions.

12 articles

IgnitionDeck Enterprise Settings

Settings specific to the crowdfunding platform front end

13 articles

Tutorials & Case Studies

Step by step guides for niche applications and use cases.

14 articles

Third-party plugins

How to integrate 3rd party plugins with IgnitionDeck Crowdfunding

1 article

Themes

Setup for IgnitionDeck themes

14 articles

Support

4 articles