The [project_purchase_form] shows up instead of the checkout

The [project_purchase_form] shortcode shows up if the project or payment settings are incomplete. The most likely cause is that the products needed to complete the project have not been created and linked to the reward levels for the payment gateway to use to complete a transaction.

First, make sure that you have set up the purchase page correctly and assigned it as the default checkout page: Default Purchase Page

Once you have created your project under Projects > Add New and have created your reward levels (at least one is required), you will need to:

1. Create a product for each reward level in IDC » Product Settings,
2. If you wish supporters to donate any amount they want, a simple Pay What You Want (PWYW) product with a minimum value (i.e. $1) must be created,
3. Connect the product(s) you created to the associated reward level(s) in IDC » Crowdfunding (https://docs.ignitiondeck.com/article/109-ignitiondeck-commerce-crowdfunding)
4. There is a video of this process here: IgnitionDeck on YouTube

If you are using the IgnitionDeck Enterprise version of the plugins, steps 1 through 3 are made automatically when creating a project via the front end project submission form, but must be done manually when projects are created from the admin side of the site.

Finally, make sure that at least one payment method available that will support the funding type being used (i.e. PayPal will not support pre-order transactions and will result in an error at the checkout page).